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Customers want to receive exactly what they order, on the date promised and with the correct paperwork to support the delivery (delivery notes that are accurate, conformity reports etc). If they do not receive these, they are inconvenienced and this leads to phone calls to and fro as you attempt to resolve the issue. The more important the customer, the more you will endeavour to please him by rushing through the correction. This causes rescheduling of work. Emergency rescheduling always leads to inefficiency. |
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* How many returns do you get? * Is this increasing or decreasing? * What is the cost of handling returns? So if you are worried that your warehouse returns are increasing, contact us now Contact us:- Phone: 01342 870566 |
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