Increasing Errors?

Errors from the warehouse cause problems both for the customer and the company.

Picking Errors are when the wrong product is selected from the warehouse and sent to the customer.

He is inconvenienced and may have been awaiting the item for his work - He has to go out of his way to contact you, return it and await replacement

You end up doing three times the work in order to get the sale:

• Firstly the time and cost in sending the wrong product
• Secondly the time and cost of handling the returned item
• Thirdly, the time and cost of getting the right item to the customer

Paperwork Errors are where the despatch document does not reflect what the customer wants to see.

You give him the opportunity to delay payment, impacting your cash flow
You introduce uncertainty into the relationship

As with all errors, your reputation as a supplier is damaged.

So if you are worried that your warehouse errors are increasing, contact us now

Contact us:-

Phone: 01342 870566
Mobile: 07951 092081
E Mail: info@warehousesolutions.uk.com